Question 1

What is Glamping?

Accepted Answer

Glamping, or glamorous camping, is a form of camping that combines the comfort and amenities of high-end accommodation with the experience of outdoor living. Unlike traditional camping where you sleep in a tent and use basic camping equipment, Glamping offers more luxurious accommodation such as domes, safari tents, wooden cabins, yurts, teepees and transparent bubbles.
 
Glamping usually offers comfortable beds, stylish furniture, electricity, a private bathroom with hot water, an equipped kitchen and sometimes even full hotel services, spas, swimming pools, organized activities, etc. It allows people who want to enjoy nature and the outdoors without sacrificing comfort to enjoy a more luxurious camping experience.
 
Glamping has become increasingly popular in recent years, offering travelers an alternative between hotels and traditional camping. It allows you to get closer to nature while enjoying high-end comfort.

Question 2

Where are you located?

Accepted Answer

176 Chemin de l’Horizon-Boisé, Baie-Saint-Paul, Quebec, Canada G3Z 3A8

Question 3

What types of accommodation do you offer?

Accepted Answer

Nordika Charlevoix offers an unusual accommodation service on stilts such as Luxurious Eco Domes .

Question 4

Is there Wi-Fi available?

Accepted Answer

Yes, unlimited high-speed internet is accessible in each unit.

Question 5

How can I make a reservation?

Accepted Answer

To make a reservation, simply go to the “Reserve” section of our website.

Question 6

Is there a minimum length of stay required?

Accepted Answer

Yes, the minimum length of stay is two nights.

Question 7

What are your rates ?

Accepted Answer

Our prices are indicated in the “book” section, prices vary depending on the season.

Question 8

Are there any discounts or special promotions?

Accepted Answer

Our prices are indicated in the “book” section, prices vary depending on the season.

Question 9

What should I bring during my stay?

Accepted Answer

We supply all the essentials, including body wash (Oneka), shampoo (Oneka), salt, pepper, sugar, cooking oil, coffee (Bodum, stove-top espresso maker, milk frother), tea, tea pot, towels, linens, and much more. Additionally, we provide 6 logs per night with starter wood and a lighter. If you need more logs, you can bring them with you, or we can provide additional logs during your stay for $8 per set of 6 logs. We recommend bringing a flashlight, as we use solar lights for outdoor lighting, and they may run out of power eventually.

We recommend bringing the following items:

1. Lighter  
We provide lighters in the domes, but they may stop working during your stay. While we are available to bring you one if needed, it is more practical to bring your own.

2. Extra Towels  
We provide one towel per person. However, as some guests prefer to have more, we suggest bringing additional towels based on your needs. We remain available to provide extra towels during your stay if required.

3. Additional Fire Starter  
For the fireplace, we provide 6 logs per night, kindling, and a fire starter. We recommend bringing newspaper or another fire starter that meets fireplace safety standards, as you may need it. We are always available to provide anything you need during your stay.

4. Tissues  
We provide toilet paper and paper towels, but we do not supply tissues. We suggest bringing your own.

5. Non-Slip Boots (in winter) 
In winter, with freezing and thawing cycles, ice may form on the paths. While we regularly sand and break the ice to ensure safe access, we recommend bringing non-slip, comfortable boots as a precaution. The distance between the parking area and the dome is short, but this recommendation is to maximize your comfort and safety.

6. Cooler (if needed)  
We provide a small hotel-style refrigerator. Depending on your needs, we recommend bringing a cooler if you require additional refrigeration space.

Question 10

Can I bring my children?

Accepted Answer

Yes, our site is ideal for the family. We offer a King bed and a double mattress on the mezzanine for children or guests.

Question 11

Do you have availability for specific dates?

Accepted Answer

The best way to see availability is to check the reservations calendar on our website.

Question 12

Can I cancel or change my reservation?

Accepted Answer

At Nordika Charlevoix, we understand that unexpected circumstances can arise and we want to work with you to find the best possible solution.

Here is our cancellation policy:

If you cancel six months or more before your stay, you will receive a full refund.

If you cancel at least 30 days before your stay, we will refund you 100%.

Unfortunately, we are unable to offer a refund for cancellations made within 30 days of your stay.

If you need to change the dates of your stay, we ask that you please follow our cancellation policy. Your original reservation will be canceled accordingly.

We sincerely appreciate your understanding and cooperation, and we are here to help you with any questions and/or concerns.

Question 13

Are bedding and towels provided in the accommodation?

Accepted Answer

Yes, bedding as well as towels and bath robes are included in your unit.

Question 14

Is breakfast included in the stay?

Accepted Answer

No, breakfast is not included.
You will find the essentials such as: Coffee, tea, salt, pepper and olive oil.

Question 15

What cooking facilities are available on site?

Accepted Answer

Each unit is equipped with all kitchen essentials such as: Dishes, glasses, utensils, coffee maker, teapot, pots, pans and more.

Question 16

Can I bring my pet?

Accepted Answer

Unfortunately, we cannot accept pets on site.

Question 17

Do the units come with a bathroom with a shower?

Accepted Answer

Your unit is equipped with a private indoor bathroom with shower, sink and WC with flush toilet. We also provide towels, organic toiletries (shampoo, conditioner, shower gel, soap), and a hair dryer.

Question 18

What outdoor activities are available nearby?

Accepted Answer

You will find outdoor activities of all kinds such as: Alpine skiing, cross-country skiing, mountain hiking, dog sledding, golf and more.

Question 19

How can I contact your customer service?

Accepted Answer

You will find ways to contact our customer service through the “Contact” section of our website.

Question 20

Is there a grocery store and pharmacies nearby?

Accepted Answer

You will find grocery stores and pharmacies in the town of Baie-Saint-Paul, 8 km away. About 10 minutes by car.

Question 21

When is the best time to visit your Glamping site?

Accepted Answer

As the Charlevoix region offers different and unique activities for each season, our site is open during the four seasons of the year.

Question 22

Do you offer group bookings or event packages?

Accepted Answer

Yes, we offer group bookings and packages for events such as weddings, corporate retreat, yoga retreat, etc. You can contact our customer service for more details.

Question 23

Is there parking available on site?

Accepted Answer

Yes, you will find parking at the entrance to the site.

Question 24

Are there any noise or music restrictions?

Accepted Answer

We have a policy and we value and respect our customers regarding noise or music. We want the site to be a place of healing and well-being. To do this, we ask our visitors to reduce noise as much as possible and to respect the municipal law of zero tolerance after 11:00 p.m.

Question 25

What is your policy on sustainability and environmentally friendly practices?

Accepted Answer

We use organic cleaning and body care products. In addition, on site, you will find recycling bins and composting bins.
Nordika Charlevoix is a proud member of ICI RECYCLE.

Question 26

Do you offer spa or wellness services?

Accepted Answer

You will find a jacuzzi for each unit, but we do not offer spa or wellness services to individuals.

Question 27

What is the climate like in your area during different seasons?

Accepted Answer

The Charlevoix region, located in the province of Quebec in Canada, benefits from a humid continental climate. The climatic characteristics of the region are influenced by its proximity to the St. Lawrence River and the surrounding mountains.
 
Summers in Charlevoix are generally mild and pleasant, with average temperatures varying between 20°C and 25°C. Summer days can be sunny and hot, but the proximity to the St. Lawrence River also brings a refreshing breeze. The nights are cool, with temperatures often dropping below 10°C.
 
Winters in Charlevoix are cold and snowy. Average temperatures in winter vary between -10°C and -20°C. The area usually receives heavy snowfall, making it a popular destination for winter sports such as downhill skiing and cross-country skiing.
 
In spring and fall, temperatures in Charlevoix are cooler, with significant variations between days and nights. Spring is usually rainy, while autumn offers colorful landscapes thanks to falling leaves.
 
In summary, the Charlevoix region experiences mild summers, cold and snowy winters and transitional seasons with temperature variations. It is important to prepare for the appropriate weather conditions when visiting the area.

Question 28

Can we smoke inside the units?

Accepted Answer

No, smoking is strictly prohibited inside the domes.

Question 29

Are there any age restrictions for guests?

Accepted Answer

All visitors under the age of 18 must be accompanied by an adult on site at all times.

Question 30

How far is the nearest ski resort?

Accepted Answer

You will find the famous Mount Le Massif de Charlevoix 31.4 km away, or 32 minutes by car.

Question 31

Can I bring my own camping equipment?

Accepted Answer

There is no need to bring your equipment as all our units are fully equipped.

Question 32

What are the arrival and departure times?

Accepted Answer

Arrival 4:00 p.m. and departure 11:00 a.m.

Question 33

Are campfires allowed on site?

Accepted Answer

No, it is prohibited by the municipality to light campfires on the grounds or in the surrounding woods.

Question 34

Is there a restaurant on site?

Accepted Answer

No, there is no restaurant on site.
However, you will find a fully equipped kitchen there. In addition, you will find a multitude of restaurants in downtown Baie-Saint-Paul.

Question 35

Can I bring my own food and drinks?

Accepted Answer

Yes, absolutely! Our domes are equipped with a full kitchenette that allows you to prepare your meals.

Question 36

What is the nearest airport or transportation options?

Accepted Answer

Our site is located 114 km from Quebec Jean-Lesage International Airport.
You can also arrive from Trudeau Montreal International Airport.
By train from Montreal with Via Rail to Quebec and take the bus to Baie Saint-Paul.
During the summer season, you can take the Charlevoix train from Quebec to Baie Saint-Paul.
By car directly from Montreal or Quebec.

Question 37

Do you provide guided tours or organized outdoor activities?

Accepted Answer

No, at this time we do not offer guided tours or organized outdoor activities.